Access Statement

Introduction to Yeatheridge farm caravan Park

Yeatheridge Farm Caravan Park is a family run touring caravan and camping park in rural Devon welcoming caravans, folding campers, tents and motorhomes. There are facilities such as bar, restaurant, shop, swimming pools, fishing lakes and horse riding. Wherever possible, these facilities are provided with access for all – including disabled guests.
Our team at Yeatheridge Farm aims to ensure all our guests enjoy our park and
facilities. If you need any assistance, either whilst planning your visit or during your stay, we would be delighted to help. Please contact us by telephone or email if you have any queries or requests regarding access to our facilities.

Pre arrival

We cater for tents, caravans and motor homes. We also have 4 hireable static caravans on site.
Reservations can be made by email, phone or post.
We can post a copy of our brochure and/or a copy of this access statement to you – large print available on request
Please specify any special needs on booking.
All documentation is mainly sent through email, allowing enlargement of font. If email is not available to you it can be sent via post in standard size, or larger font on request.
Part of the appeal of Yeatheridge Farm is its rural, isolated location. As a result, however, the site does not have convenient links to either the rail or bus public transport network. The nearest bus stop is 3 miles away at Witheridge. The nearest railway station is at Eggesford (6.6 miles).
Our shop is well stocked with most of your daily needs. Our nearest supermarkets are in the towns of Crediton (11 miles) and Tiverton (13 miles)

Arrival and Car parking facilities

There is a large gravel area for parking in front of the reception and shop.
There is ample space to park 1 car close by to each pitch and static caravan.
The roads on site are either gravel or concrete
The gates are locked between 10.30pm and 8.30am; access to and from the park outside of these times needs to be arranged with a Yeatheridge team member, however there is space to park outside of the gates if necessary
The facilities are clearly sign posted with dark blue writing on a cream background.
Most of the key facilities have provision for dogs to be tied up outside, although guide dogs are also allowed into most areas.
On arrival customers will be provided with an information booklet, including emergency numbers and procedures, rules and regulations and a map of the park. They will also be advised of opening hours for the shop, flume and bar and restaurant.

Reception

There is a slight ramp to enter reception
The door is wheelchair accessible. 96cm wide.
Seating for general use is available in reception
There is ample room for a large wheelchair to manoeuvre and turn
Reception is also the same building as the shop with and access to the swimming pools.
In the reception area there is a wide range of dedicated tourist information
The hours of reception are 9am – 6pm, but may be extended during peak season

Public areas

The site is situated on a valley, so there are some gentle slopes to be managed. However there are very few steps and, ramped accesses are numerous. All public facilities consist of just one level. Where there are stairs handrails are provided for extra assistance.
There is lighting in all amenity areas and some camping fields
Whilst some facilities (e.g. bar and restaurant) are carpeted, many of the other facilities have hardened floors consisting of ceramic tiles, concrete or wooden floors. These hardened floors in particular should always be negotiated with care.
Baby changing facilities are provided at a number of locations around the site including the swimming pool and family bathrooms

Amenity blocks

The park has two amenity blocks situated at the top and middle of the site; most pitches are in close proximity to the facilities, some closer than others
There is car parking space available near to each amenity block
Amenity blocks are accessible via gravel, concrete track and brick paved path
Hot water is free of charge
All blocks have non-slip floor tiles
There is a disabled shower/toilet suite at the middle amenity block with low line toilet and basin with grab handles. The shower has adjustable height and fixed chair. It has adequate space for the turning circle of a wheelchair.
The top block has a separate disabled shower room and disabled toilet room
Emergency alarms are installed in each of the disabled facilities.
Two family shower suites are situated at the middle block including toilet, basin and double shower
In the top block there are family showers in both the ladies and gents (single sex only)
A family bathroom including a bath is situated at the top block, and a baby bath is available
Child sized toilets and basins are situated in both the top and middle block, male and female
All basin taps are either twist taps
The taps to the showers are conventional turning ones
Coat hooks are providing in both shower and basin cubicles
There are hairdryers in both blocks, and a plug socket next to a mirror in the middle block
There are dishwashing facilities available at both amenity blocks.
The sinks are ­­conventional height
The dishwashing facilities at the bottom block have ample space for a wheelchair to turn
There is a dog shower in the middle block, accessed from outside, which has tiled flooring and warm water.

Laundry

There is ramped access and smooth ­­­­vinyl flooring
Washing machines and tumble dryers are front loading and coin operated

The Bull Pen Club – Bar, Restaurant and Take away and Games room

Accessible through 96cm wide doors and a brick paved path
The hallways have a wooden floor
The Bull pen consists of 5 rooms: The bar is in a carpeted room and has a log burning stove for use in colder months. There are movable tables and chairs. There is also a children’s bar adjacent to the main bar serving non-alcoholic drinks, crisps and chocolate, and this is also the food order point.
There is a family room adjacent to the bar room, which is carpeted with a mix of fixed and movable seating.
The games room is off the family room. It has wooden floor with a small carpeted seating area with movable seating. There are 2 full sized pool tables, a child sized pool table, a table tennis table and a table football table.
The restaurant comes off the main bar area, and is carpeted with movable seating.
There are toilet facilities available in The Bull pen, including a disabled toilet with red cord alarm system
The conservatory is the only indoor room where we allow non-guide dogs. This has paved flooring and movable tables and chairs. There is a heater if required. Access is either off the family room or by double doors to the patio area over a flat surface.
There is a brick paved patio area with wooden tables and benches which have umbrella covering on hot days; dogs are also welcome out here
We allow both food and drink to be consumed in all parts of the bull pen and in the patio area outside
There are 2 TVs within the Bull Pen, one in the bar area and one in the games room. BT sport is available on both TVs.

Touring and camping facilities

There are 6 fields in total consisting of super pitches, hard standing pitches and grass pitches. A high percentage of our pitches have 16amp electricity supply
Super pitches are designed for caravans, and have a concrete strips for caravans wheals, gravel area for an awning alongside a grass area. They have their own tap, mains water drainage and TV hook up point.
Hard standing and grass pitches are within a reasonable distance to a water point and waste water disposal
There are fire alarms and extinguishers in each field,
Refuse and Recycling point is located at the top of the park, accesed via a ramp
Chemical toilet disposal is located in the middle of the park, and there is room for car parking next to it

Static Caravans

The are 4 static caravans onsite, one of which allows dogs
Access to the static caravans is by ramp
The doors to the static caravans are wide
The flooring inside the static caravans is lino and carpet
The witheridge and Chawleigh (non dog) Static caravans have their own patio with picnic table and a barbecue. The Morchard has a private, enclosed gravel area with picnic table and BBQ. The caravans are well equipped for a family’s requirements with TV, Full sized fridge, gas cooker and microwave

Leisure Facilities

There are male and female changing rooms, which have tiled floors, changing cubicles, baby changer, showers, toilet and hand washing facilities
Entrance to the 2 main pools is by steps with hand rails into the shallow end; there are ladders at the deep ends and a ladder to exit the water slide pool.
Entrance to the toddlers paddling pool is by steps
To use the waterslide there are steps to the top
The floor around the swimming pools is paved; there is spectator seating around all pools
The upper lake is situated by the entrance to the park, and there is car parking available nearby
The upper lake is surrounded by grass, there is no specific path. Access is via a grassed slope
The lower lake is located south of the caravan park. Accessibility is via a declining stony track. It is possible to drive down the track, although this is only recommended in a 4x4 and there is parking
The lake has grass banks, although there is a dirt track around the edge
The stables are located by the entrance to the park and accessed through wide gates
There are two types of ride available; park rides (for complete novices) and farm rides (for those with a bit of experience)

Outdoor facilities

There is a fenced grass football and leisure field at the top of the site, with wooden goalposts at either end. Access to the football field is via one of 4 gates, 1 of which is 3m wide with fairly flat ground. Dogs are not allowed on the football field
There are 2 play parks located on the site, one in oaktree meadow and one is woodland meadow. Both are fenced and the equipment is over a sand pit and have a seesaw adjacent. There is also a sandpit in deer mead
There are three woodland and farmland walks which are marked with coloured arrows around the farm. A map of these walks is on the wall in reception. These walks are not recommended for wheelchair users or pushchairs as the land is quite steep in places and can become muddy.
There is a designated dog walk area adjacent to the park, and red bins are provided for any dog waste. Dogs are welcome around the farmland, but must be kept under control

Shop

The shop is accessed through reception and doors that are wide, through a level entrance. The shop is all on one level
The aisles in the shop are wide enough for wheelchairs
The shelves in the shop are stacked from floor level to head height, but assistance is on offer upon request.
The shop is air-conditioned with excellent lighting
Staff are happy to assist when required

Additional Information

Wifi is available via caraweb – cards are available from reception
There is a telephone kiosk on site
Staff live on site